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HOW OUR WAITLIST WORKS

Read below for all the details about how our reservation process works!

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REACH OUT

  • If you are thinking about reserving one of our pups - contact us! We are available anytime through phone call, text, or email.

  • If you fill out a contact form on our website, we will respond within 24 hours, along with a follow up text and phone call. 

  • We'd love to hear about your dog experience, house/yard situation, and all about you! We would also like to know what gender and color of Lab you're looking for, as well as your timeline. 

  • We'll provide you with our recommendation based on what we have available and what your ideal Labrador is. Our goal is to find the perfect puppy for every family, and we do our best to make the perfect match. 

PUPPY DETAILS

  • All of our puppies go home with limited AKC registration (breeding rights are potentially available, contact us if interested.)

  • Proper deworming, vaccinations, and vet checkups are performed before the go home date!

  • All of our pups go home covered by our two year health guarantee. 

  • We don't routinely microchip, but we can upon request. 

  • We are available to answer any questions and address any concerns you might have once your puppy has joined your family. Pictures and puppy updates are ALWAYS welcome!

RESERVING

  • If we have Labrador puppies currently available, we require a $700 deposit to reserve.

  • This deposit is nonrefundable and will be deducted from the total cost of your puppy.

  • Total cost depends on the parents and coloring of the litter. Contact us for more details!

  • Zelle or Venmo are our preferred payment methods, although we can take a credit card, debit card, or bank transfer with corresponding fees.

  • Our purchase documents and health guarantee will be send over to you through DocuSign to make filling them out easy and convenient.

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WAITLIST

  • Very often, our litters are reserved ahead of time by families who have joined our waitlist.

  • If we don't have the color or gender of puppy you are looking for, we would highly recommend getting on our waitlist for upcoming litters!
    Click here to read more about how our waitlist works and how to get on it.

MAKING YOUR CHOICE

  • We will send you photos or videos weekly so you can watch the puppies grow!

  • Puppy picks are made in the order deposits are received.​ 

  • Families will choose their puppy when the litter reaches seven weeks of age, after their vet checkup. This is also the age when the pups are the most mature in their looks and personality, which makes it the best time for choosing. 

  • To get ready for puppy picks, you will receive 4-5 photos of each puppy individually at six weeks of age and at seven weeks a 2-4 minute video. In the videos, we will discuss each puppy and their temperament to help you make as informed a decision as possible.

  • Zoom or FaceTime calls are also an option! 

  • Puppy picks must be made within 24 hours of the final videos being sent out in consideration of everyone else on the waitlist for the litter.

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TRANSPORTATION

  • We are located in central Tennessee, about two hours east of Nashville. 

  • We offer free delivery within two hours of our location and would be happy to meet you partway!

  • If you don't live within a reasonable driving distance - don't worry! Our transportation team has been hand delivering puppies all over the US for years. Your puppy will not be flown alone under a plane. He or she will be handled by one of our puppy nannies who will deliver the puppy directly to your nearest major airport where they will meet you for pickup. The puppy will fly in a carrier, under the seat on the plane, and be with the nanny the entire time until placed in your arms. This is safe and stress free for everyone involved, including the pup! This is an additional fee, generally between $550-$650. 

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GOTCHA DAY

  • Puppies will be ready to go home at eight weeks of age, per a clear health check performed by our veterinarian. 

  • When the puppies reach six weeks of age, 50% of your remaining balance is due, and then the remainder at eight weeks when the pups go home. If we are boarding the puppy for you for an additional period of time, we still require full payment at eight weeks.

  • We accept Zelle, Venmo, credit card, debit card, or a bank transfer for final payment. If picking your puppy up in person, cash is an option as well. If you want to pay with check, final payment must be mailed in time for the check to arrive and clear. If we are flying your puppy out to you, we ask for payment within 24 hours of the flights scheduled take off time.

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